Shipping policy
SHIPPING POLICY
Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing may be delayed by a few days — we'll notify you by email if there's a significant delay.
Shipping Times
Because our products are sourced through international fulfillment partners, shipping times may vary by item:
- Standard Shipping: 10–20 business days
- Some items may take up to 30 business days during high-demand periods
Estimated delivery times are not guaranteed and may be affected by customs processing, courier delays, or events outside our control.
Shipping Rates
Shipping charges are calculated at checkout based on your order and delivery location.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information. Please allow 24–48 hours for tracking information to update after you receive it.
Multiple Items
If your order contains multiple items, they may ship separately from different fulfillment centers and arrive on different dates. This is normal and does not indicate an issue with your order.
Customs, Duties & Taxes
For international orders, your shipment may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We are not responsible for delays caused by customs processing.
Lost or Missing Packages
If your tracking shows your order was delivered but you haven't received it, please check with neighbors and your local carrier first. If you still can't locate it, contact us at aestheticparlorco@gmail.com within 7 days so we can investigate.
Contact Us
For any shipping questions, reach out to us at aestheticparlorco@gmail.com or 2048920076.